Essential Services in Callander
We are collating information about the current status of essential services in Callander. This page was last updated 4.30pm 3 April 2020. Please contact us with any updates.
Andrew Baird Optometrist
Open for essential and urgent eye care only. Please contact to make an appointment if:
- your vision has suddenly changed or become blurry
- you have a painful or red eye
- you have been advised to attend the practice by NHS 111 or another healthcare professional for urgent eye care
- you have broken or lost your glasses and need a replacement pair to function
- you have a problem with your contact lenses.
The practice can then assess how to best meet your needs.
Contact lens supply for existing patients will be done by post. If you have glasses on order we will also be able to post these to you.
Our contact details are: 01877 330 084
Callander Dental Practice
"The practice will be closed until further notice. Due to the situation with coronavirus dental practices can no longer see patients on their premises. For our registered patients we operate an emergency line Mon-Fri 8.00-18.00. Outwith these hours and on Good Friday and Easter Monday, please contact NHS 24 on 111."
Callander Medical Practice
There is a new Callander Medical Practice Facebook page, please like and follow on Facebook for full and latest updates from the practice. Abbreviated information below.
Due to the Covid-19 Coronavirus the practice is telephone triaging all patients requesting to speak to or see a GP.
Anybody with moderate Covid symptoms (a new, persistent dry cough and/or a temperature over 37.8) should contact 111. General advice about Coronavirus can be found at nhsinform.scot.
If you have other health concerns and wish to speak to a GP you can request a telephone consultation by phoning 01877 331000 (urgent issues only, not routine ones that can wait). Should you need to be seen, the GP will give you a time to attend the practice or advise you that he or she will visit you at home. If you are advised to attend please do not bring extended family or friends into the building.
The practice continues to deal with day to day general practice issues including end of life care for our patients and acute illness. Please do not attend the practice unless instructed to do so as they need to protect the health of the staff to allow them to continue to provide GP services in the area.
Prescriptions can be requested as normal on the prescription line 01877 331001 or online. You can also put prescription requests in the box at practice (in the foyer) but they would prefer you to phone or use online.
The local pharmacies are asking for minimum 72 working hours between ordering and collecting your medication. Please do not over order medication as this could lead to shortages and stock piling. If you have nobody able to collect your medication for you and are self isolating the pharmacy can organise delivery and you should contact them regarding this. Do not stop or increase any medication without professional advice to do so.
Update: Automatic appointment reminder texts are being sent out for pre-existing appointments that no longer stand. If you receive a text for an appointment please ignore unless it is for an urgent face to face appointment with the nurse, in which case please phone the practice and check.
"This is a very difficult time for us all including the practice staff. We all have families we can take this virus home to so please respect the practice staff who turn up every day and put themselves at increased risk to help our patients."
2 April 2020 - there are now new assessment arrangements for people with symptoms of COVID-19.
Find out more >>>
"We have made the difficult decision to close Callander Physiotherapy from Saturday 21st until further notice. We understand this will be hard for those who are mid-treatment or experiencing pain. We will begin to provide consultations via telephone or FaceTime/Skype.
For any advice or support, please do not hesitate to contact the clinic on 01877 339 989."
Callander Post Office
Open Monday to Friday 10am - 2pm
Closed Saturday until further notice.
Citizens Advice Service
The Stirling Citizens Advice service remains open to offer telephone and email assistance on any matter you may have, including employment, debt, housing and more. Callander has its own Outreach Advice Worker funded by the Callander Hydro fund.
Please email Maggie Magor, Maggie.Magor@StirlingCAB.casonline.org.uk or call 07931 334828 (and you'll get called back).
First Bus have announced a set of service reductions that will start taking place from 30 March.
Coop Supermarket is open daily. 9.00am to 10.00am for vulnerable and volunteer groups, 10.00am until 8.00pm for all shoppers
D. Campbell & Son Butchers are open 8am - 4pm on Monday - Tuesday and Thursday - Saturday, 8am - 1pm Wednesday, closed Sunday. They are offering a local free home delivery service six days a week. Call the day before and place your order on 01877 330019.
Invicta Trossachs Trout on the Invertrossachs Road are offering trout to local people at a knock down price of 3 fish for £5. They want to support the local community. They are RSPCA assured supplier of rainbow trout to supermarkets. Their sales have been disrupted, but have a healthy sustainable product that can be offered to our local community. They can deliver within Callander, but fish can also be collected from the farm so there is no contact. If you are interested, due to high demand, please TEXT Natalie with details of name, how many fish and pick up or delivery on 079171 00251 to purchase.
Invicta Trout on Facebook
Tesco Express is open to everyone daily 6am - 10pm (no allotted times for elderly and vulnerable at present). There is a cleaning station at the front of the shop for people who wish to clean their basket and trolley handles.
Household Waste Collection Services
Brown Bin (food and garden) collections will be suspended from W/C 30 March. Last collections will take place Sunday, 29 March. After this date Food and garden waste can be placed in your grey bin.
Glass Box collections are suspended until further notice with immediate effect. We would ask people to retain their glass at home for future recycling or, where this is not possible, to place it within your grey bin.
Blue Bins (plastics & cans) will now be collected once every four weeks. Your collection week is also temporarily changing - please check their website and social media (Facebook, Twitter) for full details.
Grey Bins will continue to be collected as normal every two weeks on your scheduled collection day.
Green Bins will continue to be collected as normal every four weeks on your scheduled collection day.
This means that only ONE bin will be collected each week until further notice. Please follow the new temporary timetable which is listed below.
Summary of forthcoming collection weeks:
W/C 30th March – GREY Bins only
W/C 6th April – GREEN Bins only
W/C 13th April – GREY Bins only
W/C 20th April – BLUE Bins only
Riverside Vetinary Clinic
The practice is running as normal but has introduced some additional safety measures.
Full details are on their web site, but in summary please phone first to book an appointment or to order a repeat prescription, only one client and their pet in the premises at any time (wait to be called in) and only one family member per pet should attend appointments. Payments by card rather than cash.
Struthers and Scott Veterinary Practice
Monday to Friday 8.00am to 5.00pm
Emergency Service unchanged: Mon-Thurs with our own Vets, Fri-Sun with Vets999
Saturday 8.30am to 12.00 Emergencies and medicine collection only
Thistle Centre, Stirling
Thistles Shopping Centre's essential stores and services listed below remain OPEN. All other stores have now closed until further notice.
- Marks and Spencer Food Hall
- Royal Bank of Scotland
- WHSmith/Post Office
"Revised Trossachs Pharmacy hours are currently 10am-1pm 2pm-5pm Monday to Friday - however these are subject to change.
Please allow a minimum of 72 hours before attempting to collect prescriptions.
Please refrain from calling the pharmacy to check if prescriptions are ready prior to the 72 hour waiting period as dealing with these basic enquiries is taking essential time away from our staff dispensing your medications.
If you have any symptoms or ailments and require advice, please contact the pharmacy by phone and you will be offered a phone consultation - we are trying to minimise face to face contact where possible.
Thanks for your continued support,
The Trossachs Team"
Wheels Cycling Centre
Available by appointment only for urgent repairs or sales for cycle commuters or those needing bikes for exercise. They will welcome individuals (not groups), and will be conforming with social distancing as recommended. Please don’t just turn up, but ring 01877 331100, email email@example.com or text to 07383 507866 for an appointment.